Task 4 - References

Donovan, LD (2015) 2015 Social Media Usage: Facts and Stats. Meltwater [Online] [7^th December 2015] http://www.meltwater.com/blog/2015-social-media-usage-facts-and-stats/

Help Scout (2015) Customer service Facts, Quotes and Statistics. Help Scout [Online] [8^th December 2015] http://www.helpscout.net/75-customer-service-facts-quotes-statistics/

John Lewis (2015) The Man on the Moon. John Lewis [Online] [10^th December 2015] http://www.johnlewis.com/christmas-advert

Oxford Dictionaries (2015) Social media. Oxford Dictionaries [Online] [7^th December 2015] http://www.oxforddictionaries.com/definition/english/social-media

Sibley, AS (2012) 19 Reasons You Should Include Visual Content in Your Marketing [Data]. HubSpot Blogs [Online] [12^th December 2015] http://blog.hubspot.com/blog/tabid/6307/bid/33423/19-Reasons-You-Should-Include-Visual-Content-in-Your-Marketing-Data.aspx

Social Marketing Writing (2015) Perfect Time to Post your Social Media Updates. Social Marketing Writing [Online] [9^th December 2015] http://socialmarketingwriting.com/large-version-perfect-time-to-post-your-social-media-updates-infographic/

Williams, AW (2015) Move over Monty! John Lewis’s Man on the Moon Christmas ad breaks records with 23,000 online mentions in just TWO HOURS. Daily Mail [Online] [10^th December 2015] http://www.dailymail.co.uk/sciencetech/article-3306855/Move-Monty-John-Lewis-s-Man-Moon-Christmas-ad-breaks-records-23-000-online-mentions-just-TWO-HOURS.html